Rewards Program FAQ

Having trouble accessing your Chill Paws points?


Step #1

Log in to the Rewards account. Click the present icon on the bottom left corner of the screen.

Step #2

Once you click on the Rewards icon. Click Sign in to your account. Or Create a rewards account if you don’t have one.

Step #3

This screen should appear. Enter your password and email address.

Step #4

Once you log in you can see your reward points on the top. You must have at least 500 points to redeem your reward. Click on Your Rewards to see your discount code.

Step #5

Click the $25 off coupon. 

If you have 500 points you will get see your reward. Copy and paste the code at checkout.

Step #6

Now add your discount code at checkout.